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Last updated: December 30, 2025
Amtrak Ticket Booking ("we","our","us") provides train ticket search and booking assistance. This Privacy Policy explains what information we collect, how we use it, and your choices. We designed this Policy to align with advertising platform requirements and promote a safe, transparent user experience.
Information you provide: name, phone number, email address, itinerary details (origin, destination, dates, passengers) submitted via our contact or booking request form.
Device & usage data: basic technical data such as browser, device type, and general interaction data used to improve reliability and prevent fraud.
Cookies: we may use strictly necessary and performance cookies to keep the site secure and improve usability. You can control cookies through your browser settings.
We use your information to: (a) process booking requests; (b) contact you about schedules, fares, or alternatives; (c) prevent spam and fraud; (d) improve our services; and (e) comply with legal obligations. We do not sell your personal information.
We strive to comply with Google Ads policies and other advertising platform standards. Any ads we run reflect real services, clear pricing or qualifiers where applicable, and accurate contact details. We avoid misleading claims and ensure landing page content matches ad intent.
If you call us at (866) 784-0180, we may collect your caller ID and any information you provide during the call. We use this information solely to assist with your booking or support request. We do not record calls unless required for quality assurance and only with prior notice where legally required.
We may share your information with rail carriers or service partners when needed to fulfill your request, or with service providers that help us operate our website (for example, hosting or security). We require partners to protect your data and use it only for the intended purpose. We may disclose information if required by law.
We retain personal information only as long as necessary for the purposes described in this Policy or as required by law. We implement reasonable administrative, technical, and physical safeguards to protect your data. No system is 100% secure, but we work to protect your information from unauthorized access.
You may request access, updates, or deletion of your personal information where applicable by law. To exercise your choices, contact us at support@travelonamtrak.com or call (866) 784-0180.
Our services are intended for general audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can delete it.
If you access our site from outside the United States, you acknowledge your information may be processed in the United States, where data protection laws may differ from your jurisdiction.
Phone: (866) 784-0180
Email: support@travelonamtrak.com
Address: 123 Market St, Philadelphia, PA 19103, USA
Prefer to book by phone? Call us now at (866) 784-0180 for the fastest assistance.